Due to the nature of the coronavirus pandemic, we will be screening inquiries and allowing less human to puppy interaction in order to protect those in our family. Puppies are not eligible to be seen until they are eight weeks old, and reserving a puppy will require a $200 non refundable deposit on the specific puppy of interest.
Also due to the coronavirus pandemic, Pony Tails Kennel has seen an incredible increase in inquiries. We are a family-owned business, and answer our emails as quickly as we can. We answer from oldest to newest, and are only able to do a small amount at a time. We appreciate your inquires, but providing for our puppies and our family is our number one inquiry. Please be patient in awaiting for our response.
At any time, due to the high-risk nature of the virus, we can refuse the right to sell you a puppy. The conditions on which we allow appointments may change at anytime, as the coronavirus virus continues to develop and be understood.
Our selling policies and procedures have greatly changed.
We only allow limited appointments. Puppies will not be shown until they are of eight weeks of age. We ask, in order to limit human to human interaction, that each family select one particular puppy, and place a non-refundable deposit to reserve the puppy. We require each family to select one puppy from pictures, and by the time the puppies are of visitation age, they are usually all sold.
We understand that every family has different needs, and some families do not want to place a deposit site unseen. Unfortunately at this time, we are unable to offer visitation appointments and early meetings. We always recommend finding the breeder that best suits your needs, so you will be happy with your puppy.
Upon the eight week mark, you will have the appointment to pick up your puppy. Each family may only bring two people to our facility, and both individuals must wear a mask or face covering. We are not able to provide them for you. During the appointment, we will only allow you to see the puppy you are taking home, which is the puppy a deposit was placed on.
At Pony Tails Kennel, we understand how big of a decision it is to bring a new family member into your home, but we also need to protect the safety and welfare of our individuals. We appreciate your understanding in our new policies.